Contact your local HCA office HCA will arrange the entire overseas referral process, from pre-arrival through to follow-up care.
Just call, fax, write or email your local HCA office at:
Step 1
Abu Dhabi
HCA International Hospitals
Office 1220, Al Gaith Holding Tower, Airport Road
PO Box 128161, Abu Dhabai
T: +971 2 414 6637/8
F :+971 2 414 6733
E : yassmeen.hashim@hcahealthcare.co.uk
Tripoli
Al Alamia Medical Partnership
Hai Dimashk, Tripoli Libya
T: + 218 21 363 3616
F :+ 218 21 360 6879
E : sabouzaidi@lttnet.net
Athens
EuroHealthcare
1 Valaoritou Street, Athens 10671, Greece
T: + 30 210 363 0900
F :+ 30 210 363 4119
E : info@eurohealthcare.gr
Nicosia
Goldnar Enterprises
Romanou 5, Aylantzia, 2113 Nicosia, Cyprus
T: + 357 99 213 985
F :+ 357 22 513 302
E : apapatryfonos@mcit.gov.cy
Lagos
THHL (Reddington Hospital)
12 Idowu Martin Street, Victoria Island, Lagos Nigeria
T: + 234 1 262 1234
F :+ 234 1 271 5345
E : onabowale@hotmail.com
Cairo
Servo Medical
4 El-Edrisy Street, Mina Tower Building, Roxy, Heliopolis, Cairo, Egypt
T: + 202 418 9614
F :+ 202 417 1629
E : servomedical@servomedical.com
Islamabad, Lahore and Karachi
All patients resident in Pakistan are requested to utilise the services provided in our three Pakistan offices. Any requests for appointments or admission from Pakistan will be redirected to our Medical Director in the Pakistan Office.
Step 2
Complete a medical report and referral form
Complete the International Patient Centre Referral Form and submit it with a Medical Report. This can be faxed to +44(0)20 7759 3825, or alternatively you can email it to intl.marketing@hcahealthcare.co.uk
The Medical Report should give full details of your present condition, relevant medical history, provisional diagnosis and the treatment or investigations expected:
Emergency admission to any of our hospitals can be arranged by contacting HCA Connect on: +44(0)20 7079 4344
Step 3
Review of your referral form
Once the International Patient Centre has received your medical report and referral form, the information is forwarded to the appropriate specialist. The doctor will review your case and schedule an appointment.
Step 4
Estimate of costs
The International Patient Centre will provide you with estimates of your treatment costs and the amount of time you will need to stay in the UK to complete your treatment and follow up.
Step 5
We send you an appointment date
Step 6
We send you the final cost
Once the appointment date has been arranged we will send you a letter containing the appointment details and a cost guide. It is possible that the final cost will be more than the guide price. We are only able to provide approximate costs until your doctor has seen you and ordered the investigations and decided on a course of treatment.
Step 7
Confirm your appointment
Once we have booked your appointment you will need to confirm the appointment seven working days before it is scheduled. Confirmation can be made by phone, fax or email. If you do not confirm the appointment seven days in advance it will be cancelled.
Step 8
Arranging your visa
Once your appointment is confirmed and funds have been received the International Patient Centre will issue a 'confirmation to treat letter'. This letter will help you in your visa application process.
The HCA International Patient Centre is here to assist and advise you throughout the visa application process. However, HCA has no influence on UK immigration policies. Securing an appointment and receiving an invitation for medical care does not guarantee that the visa application will be successful.
Payment information
We have a lot of experience treating international patients, so we know how to make your medical travel experience as comfortable and convenient as possible. Your health is our top priority, so we've made the payment process simple and straight-forward, so you can focus on getting well.
Insurance Companies
HCA International works with health insurance companies from all over the world. Contact your insurer locally for information about how to access an HCA Hospital under your policy.
You can also download a full list of insurers. (pdf)
If you cannot find your insurance company listed, please contact the International Patient Centre for assistance.
Government sponsored patients
If your government is sponsoring your treatment, please contact us so we can arrange to treat you in one of our world-class facilities. HCA International accepts 'letters of guarantee' from many different countries.
Download a list of countries from which we accept 'letters of guarantee'. (pdf)
Company sponsored patients
HCA works with many different companies who fund treatment abroad for employees and their families. If your company is funding your treatment, please contact the International Patient Centre for more information.
